FAQS
General
What is Muri Wellness?
Muri Wellness is a holistic wellness brand inspired by Muri Lagoon in the Cook Islands, representing calm, purity, and balance. Rooted in my Cook Island Māori and Aotearoa Māori heritage, we bring cultural values and wellbeing together through carefully selected products.
What makes your products different?
We focus on quality over shortcuts. Unlike many mainstream supplements that use processed ingredients and fillers, we prioritise grass-fed, naturally sourced, and clean formulations.
We stock trusted brands like Go Good and Switch Nutrition, known for:
- No unnecessary fillers or artificial additives
- Better absorption and effectiveness
- Support for performance, recovery, and long-term health
Who are your products for?
For anyone seeking a cleaner, higher-quality alternative to mainstream wellness—whether you’re just starting or already on your journey.
Orders & Shipping
Where do you ship?
We currently ship across New Zealand and select international locations.
How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery times vary depending on your location.
Can I track my order?
Yes, once your order is shipped, you’ll receive a tracking link via email.
What if my order arrives damaged?
Please contact us within 48 hours of receiving your order with photos, and we’ll make it right.
Returns & Exchanges
Do you offer returns?
Yes, we accept returns on unused products within 14 days of delivery.
How do I start a return?
Simply reach out via our contact page with your order details, and we’ll guide you through the process.
Contact
How can I get in touch?
You can contact us via our website contact form or email us directly. We aim to respond within 24–48 hours.
Still have questions?
If you didn’t find what you’re looking for, feel free to reach out—we’re here to help.